My Ebony Box will be closed from the 20th Dec - 4th January. We will be monitoring emails but expect your enquiries to be answered shortly after re opening.
If you are not happy with any of your order, please send us an email and one of our team will get back to you as soon as we open again in the New Year.
Your box will be shipped by the 9th - 12th of each month.
Your subscription will be renewed once per month on the 15th.
We use a payment processor called Stripe, we care deeply about the protection of our users’ data and we’ve looked closely at how to ensure that we remain compliant with evolving European law regarding the transfers of European personal data. Stripe is the best software platform for running an internet business.
You have until the last day of the each month to order your subscription box for the next month, when you box will be shipped by the 11th of that month.
We are providing limited edition boxes of 100 boxes per month during Autumn 2017. We will increase this to 200 in January 2018
All products in the shop will say sold out if they are not available.
Of course you can, all contents in our box will have contact details with them. If they are supplied by us, they will be available in the shop. We will also will put the links to our suppliers page on the website.
We curate this box for the love of wanting our customers to feel special, one of our core beliefs at My Ebony Box is that adding value to the lives of our subscribers is the key to why we curate this box. If you are not happy with any of the content in this box or service you have received please get in touch with us and we will make sure we do our best to amend this.
Each box is worth over £40 each month! Giving you a discount of up-to 50% or more off your treats. Each month you will receive different products for you to enjoy, sample & taste. Products may very from box to box , but you will always receive a similar themed product instead.
Please get in touch with us at firstname.lastname@example.org and one of our team will be in touch.